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‎09-27-2023 06:53 AM in
Fold & Flip PhonesSo I have a z fold 4 and I have a pair of airpods, and when my airpods are dead because I forget to charge them I use wireless powershare, and recently more specifically today powershare won't work, as I'm typing this my phone is at 84%. So pretty much what happens is that I turn on powershare I put my airpods case on the back in my phone and for a few seconds it starts charging then it just stops and I get the error "wireless powershare has stopped working, try removing anything thats between the 2 devices like a case" and yes I do have a case for my airpods case that I removed before charging and it still doesn't work, and before you ask yes it has worked before but I haven't had to use it in a long time.
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‎09-28-2023 06:32 AM in
Fold & Flip PhonesHi Brandon_pack, Welcome to the Community. We understand how frustrating it is to be unable to use wireless power share. This article provides some helpful tips when using the feature. https://www.samsung.com/us/support/troubleshooting/TSG01109653
Also, try placing the phone in Safe Mode and test the power-sharing feature. https://www.samsung.com/us/support/answer/ANS00062983/
If the wireless power share feature is still not working in Safe Mode, it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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‎09-27-2023 07:36 AM in
Fold & Flip Phones- Mark as New
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‎09-27-2023 07:48 AM in
Fold & Flip Phones![Community Manager Community Manager](/i/rank_icons/admin.gif)
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‎09-28-2023 06:32 AM in
Fold & Flip PhonesHi Brandon_pack, Welcome to the Community. We understand how frustrating it is to be unable to use wireless power share. This article provides some helpful tips when using the feature. https://www.samsung.com/us/support/troubleshooting/TSG01109653
Also, try placing the phone in Safe Mode and test the power-sharing feature. https://www.samsung.com/us/support/answer/ANS00062983/
If the wireless power share feature is still not working in Safe Mode, it is recommended to have the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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