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Z Flip 5 fingernail dent on camera

(Topic created: 02-23-2024 02:11 PM)
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jandyfr
Constellation
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Fold & Flip Phones
I accidentally made a little dent on the front camera and now the front cam pictures look weird and blurry. Will the small dent self heal at all? what can I do to fix the little line?
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Samsung_Moderator
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Fold & Flip Phones

Hello jandyfr, Welcome to the Community. We know how disappointing it is when photos are blurry and not what is expected.

You can try the steps in this link to see if it will clear up those photos: https://www.samsung.com/us/support/troubleshooting/TSG01001424/

If the camera has a physical dent or scratch, that would require repair services to correct. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello jandyfr, Welcome to the Community. We know how disappointing it is when photos are blurry and not what is expected.

You can try the steps in this link to see if it will clear up those photos: https://www.samsung.com/us/support/troubleshooting/TSG01001424/

If the camera has a physical dent or scratch, that would require repair services to correct. You can use the following link to find a list of service centers in the U.S.: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html.

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does cover physical damages. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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