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10-06-2025 10:56 AM in
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10-07-2025 09:54 AM in
Fold & Flip PhonesHi there @S_Wolf, welcome to the Samsung Community!
If your phone screen is locking while you're using it, this guide may help: https://www.samsung.com/latin_en/support/mobile-devices/what-to-do-if-the-screen-turns-off-while-usi...
Let us know if you need further assistance!
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10-07-2025 09:58 AM in
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10-07-2025 10:55 AM in
Fold & Flip Phones@S_Wolf, thank you for your prompt response. The next step I recommend is booting your Galaxy Z Flip5 into Safe Mode. This can help determine whether a third-party app is affecting your screen timeout settings or other system behaviors.
To boot into Safe Mode on the Galaxy Z Flip5:
Press and hold the Power and Volume Down buttons until the Power menu appears.
Tap and hold Power Off until the Safe Mode option appears.
Tap Safe Mode to restart the device.
Once the phone restarts, you’ll see “Safe Mode” displayed in the bottom-left corner of the screen.
While in Safe Mode, test the screen timeout settings. If the issue does not occur, it’s likely caused by a third-party app. You can then begin uninstalling recently installed apps to identify the one responsible.
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10-07-2025 11:03 AM in
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10-08-2025 06:18 PM (Last edited 10-10-2025 10:09 AM ) in
Fold & Flip Phones