ZF6 Camera OIS rattling noise, camera on

[skol]

I recently noticed a rattling noise coming from my camera. I read up on it and Samsung says it should stop when the camera is on. But clearly mine doesn't... Anyone else experiencing this?

[Samsung_Moderator · Accepted solution]

Hello skol, Welcome to the Community. We understand the concern regarding a rattling noise coming from the camera. This is due to the Optical Image Stabilization. You can find more information about this here: https://www.samsung.com/latin_en/support/mobile-devices/do-you-hear-a-small-noise-from-inside-of-the...

If the camera is malfunctioning, we recommend having the phone evaluated by an authorized service center. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html