ZFlip6 charging issues?

[Patriot87]

Does anyone else have e an issue charging their z flip 6 while closed? I have had mine for several months and it has been great but I just noticed this today. Can it be fixed? 

[Samsung_Moderator · Accepted solution]

Hello Patriot87, Welcome to the Community. We understand how concerning charging issues are. There are some steps that may help.

1. Make sure the phone and the apps are fully updated.

2. Try the troubleshooting here: https://www.samsung.com/us/support/troubleshoot/TSG10001462

3. Test the phone in Safe Mode to determine if there is a 3rd-party app causing the slow charging. https://www.samsung.com/us/support/answer/ANS00062983/

4. Factory reset the phone. Be sure to back up the data first. https://www.samsung.com/us/support/answer/ANS00062029/

If you are still experiencing charging concerns, we recommend having the phone evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html