Zflip 5 one ui 6.1.1 not showing

[justanuser]

Hey everyone!

I bought my Galaxy Z Flip 5 in Canada (likely the Canadian version, but I'm not certain). I had a Canadian carrier before, but I recently moved to the US and switched to a US carrier (Mint).

However, I'm not seeing the One UI 6.1.1 update (I don't think it's available in Canada at the moment). Since I moved to the US, shouldn't my phone be getting the 6.1.1 update? I also have a Galaxy Tab S9 Ultra (purchased in the US), and I already received the 6.1.1 update a few days ago.

Is there any way I can change my region settings to get the 6.1.1 update?

Thanks!

[neilth]

You need to complain to your carrier about this. They are responsible for updating your phone.

[justanuser]

I understand that, but I'm not sure if my phone is in Canada region or US region for the updates. Thans for yoru advice,

[neilth]

Is your carrier Canadian or American?

[justanuser]

Us (mint)

[BruZZi]

•  Settings  >

•  About Phone  >

    Model Name:

    SM-F731W = Canada

    SM-F731U = US Locked

    SM-F731U1 = US Unlocked

[justanuser]

Mine shows sm-f731w

[LongHiker]

@justanuser Unfortunately your US carrier is probably not posting any updates for any Canadian models. So I doubt that you would be able to get it through the usual Software Update process.  

[justanuser]

Oh dang it. Is there anything I can do to get the update?

[KiwiBird97]

Right now, only the Galaxy Tab S9 is receiving the 6.1.1 update for the US and Canada (X910XXU4BXHB).
(For tablets, the US and Canada will receive updates simultaneously.)