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Constellation
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ā08-04-2024 01:46 PM in
Fold & Flip Phones
If I receive a notification while listening to music, the music volume lowers while the notification sound finishes, after the notification is done the music stays low until I call myself to reset the volume. This issue used to happen back in 2015 with one of my notes
1 Reply
Samsung_Moderat or
Community Manager
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ā08-06-2024 02:51 PM in
Fold & Flip PhonesHello, Welcome to the Community. We understand how frustrating it is for the music not to return to normal volume after receiving a notification.
Are you not able to adjust the volume with the volume buttons?
Have you tried clearing the app cache of the music app you are using? https://www.samsung.com/us/support/answer/ANS00077611/
You can also try resetting your network settings. Phone Settings>General Management>Reset>Reset mobile network and Reset Wi-Fi and Bluetooth Settings
Let us know if this helps.