Fold & Flip Phones

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Knox and secure folder took over phone

Posted by 04-15-2025 12:28 AM in Fold & Flip Phones

Anyone else experience where you found out you have knox on your phone and it took over your secure folder and you are no longer the owner of your... View Post

04-15-2025 09:48 AM

Hello AO194, Welcome to the Community. We understand your concern with Knox and Secure Folder. Samsu... View Post

Screen Bleed issue Fold 5 repair

Posted by 04-13-2025 03:14 PM in Fold & Flip Phones

Help me out please. 1. My Z fold 5 has a screen bleeding issue which is bought DEC 31, 2023. it supposed to a 1 time discounted screen repair... View Post

04-14-2025 04:36 AM

Call your CC company and dispute the charges with what occurring here are very reasons to stop the c... View Post

Temporary backup notification

Posted by 04-12-2025 09:09 PM in Fold & Flip Phones

I received a notification that my temporary backup will end tomorrow. What does this mean? Will I no longer be able to backup in the future? View Post

04-12-2025 10:16 PM

Facts View Post

Now Bar missing from Fold 6

Posted by 04-11-2025 10:06 AM in Fold & Flip Phones

I don't have the Now Bar after the One UI 7 update. Argh!! View Post

04-12-2025 10:15 PM

That would actually be a blessing. View Post

End to end encryption on Facebook messenger

Posted by 04-06-2025 09:59 AM in Fold & Flip Phones

Hello. I can not turn off end to end encryption in messenger on my fold 6. Have been able to disable it on mu tab 10 ultra and my dell laptop. Does... View Post

04-06-2025 03:53 PM

I have now able to see and send messages on the messenger app. I still can not read the older part m... View Post

Inner screen unresponsive on Fold 6

Posted by 04-05-2025 01:39 PM in Fold & Flip Phones

My inner screen of my fold 6 is unresponsive anyone help please View Post

04-05-2025 02:41 PM

Hey there! If your inner screen is unresponsive then the person above me is correct! You will need a... View Post

Zflip6 apps opening from the background without input

Posted by 04-04-2025 02:49 PM in Fold & Flip Phones

Is anyone else having issues with their z Flip 6 glitching, you'll be on an app and it'll wanna go back or open up the other apps and tabs... View Post

04-05-2025 02:36 PM

Hey there! I can certainly understand how frustrating it can be when your device is opening up thing... View Post

Camera Cutout Customization

Posted by 04-01-2025 02:30 PM in Fold & Flip Phones

Hey Samsung, Your Camera Cutout option in Settings for the Z Flip needs some adjustment, as well as it's actual execution.... View Post

04-03-2025 08:01 AM

Hi Jess04, Thanks for being part of the Community. We enjoy seeing your helpful thoughts and suggest... View Post

Z Flip 5 screen protector replacement

Posted by 04-02-2025 04:23 PM in Fold & Flip Phones

Has anyone had a similar experience to me? My Z Flip 5 screen protector is in need of replacement. It's lifted and scratches all over. No big... View Post

04-03-2025 06:42 AM

Hello achunt2143, Welcome to the Community. We understand the disappointment of the repair options. ... View Post

Opening fold5 doesn't turn on inner screen

Posted by 03-28-2025 02:19 PM in Fold & Flip Phones

Several times today I have opened my Z Fold 5 to be greeted by a black screen. When I flipped it around, it turns out the outer screen was still... View Post

03-28-2025 02:41 PM

Hello cleverEyes, Welcome, and thank you for being part of the Community. We understand the concern ... View Post

Individual call background

Posted by 03-25-2025 08:26 PM in Fold & Flip Phones

Did Samsung remove the feature that allows you to have call background for each person individually? View Post

03-26-2025 06:29 AM

It's now called "Profile Card". When you get into you edit mode in your contacts app, just click on ... View Post

Keyboard is covering the text box on the cover screen

Posted by 03-14-2025 07:41 PM in Fold & Flip Phones

I use my cover screen to reply to messages all the time. In the last week, I'm not able to do this anymore. When I try to reply to messages... View Post

03-19-2025 11:14 AM

Glad I could help 😌 View Post

Front Camera screen turns off

Posted by 03-17-2025 12:10 PM in Fold & Flip Phones

The front camera put the screen off in any application instead of only the phone application It just happening with the new One UI View Post

03-17-2025 03:09 PM

Why are you putting your finger over the front camera? You are obviously activating the proximity se... View Post

Independent notification sounds

Posted by 03-11-2025 11:55 AM in Fold & Flip Phones

Hey guys so I had a quick question earlier this week I went from a S22 ultra to the Z fold 6 absolutely love the phone except for this one glitch.... View Post

03-11-2025 02:44 PM

You should mark your own response as the solution, so others know there was a resolution to the issu... View Post

Phone registration for Samsung ,,Z4!

Posted by 03-11-2025 03:05 AM in Fold & Flip Phones

I have a replacement Z4 that's not registerd View Post

03-11-2025 02:33 PM

Hello 47097980, Welcome to the Community. We understand it can be frustrating trying to register a d... View Post

Missing Group Conversation Setting in Messages App

Posted by 08-15-2024 03:36 PM in Fold & Flip Phones

Hi I was wondering if anyone else ran into the same thing. I was living in Korea last year and I bought a new... View Post

03-11-2025 08:26 AM

I think it is because I bought the phone in South Korea. I talked to a few friends from different co... View Post

Galaxy Z Flip 6 camera freezing and failing

Posted by 03-09-2025 07:52 AM in Fold & Flip Phones

I have a problem with Z Flip 6, camera freezing and failing after last update. I checked samsung app store for camera update and realized... View Post

03-10-2025 06:38 PM

Hello gumis77, Welcome to the Community. We understand how upsetting it is for the camera to freeze ... View Post

Flash stopped working

Posted by 03-10-2025 02:02 AM in Fold & Flip Phones

All of a sudden my rear flash and flashlight stopped working? I tried resetting the phone and camera settings and nothing is working. Is there... View Post

03-10-2025 07:33 AM

Hello JCLariat, Welcome to the Community. We understand the concern with the camera flash and flashl... View Post

Fast Charge and Super Fast Charge not working since last update on my Z Fold 6

Posted by 02-28-2025 05:49 AM in Fold & Flip Phones

Good day! Since the last update(s), which is/are One UI 6.1.1, the fast charge and super fast charge stopped working on my Z Fold 6. Any one... View Post

03-06-2025 01:17 PM

Hello, Welcome to the Community. We understand the concern of the phone not fast charging. There are... View Post

Notification panel cut off in portrait mode Fold 6

Posted by 02-23-2025 11:04 AM in Fold & Flip Phones

Recently, my Samsung Z Fold 6 has been experiencing strange notification panel behavior. The panel fills the screen in landscape mode,... View Post

03-06-2025 07:31 AM

No, it was the DEX. After disconnecting it, it still caused the issue. I reconnected to DEX, disconn... View Post

Wifi not working on phone, but works on all other devices

Posted by 03-04-2025 06:02 AM in Fold & Flip Phones

My wifi isn't working on my phone but it works just fine on all of my other devices. I looked... View Post

03-05-2025 03:33 PM

Hello, Welcome to the Community. We understand how frustrating it is when you are unable to use Wi-F... View Post

Fold4: SIM1 not recognized and internal screen not working

Posted by 03-04-2025 04:07 AM in Fold & Flip Phones

Hi All,Has anyone one got such issues like in subject?1. After previous of Samsung Software Update my SIM1 did not work correctly. It was not... View Post

03-05-2025 03:19 PM

Hello TriplePe, Welcome to the Community. We understand how upsetting it is to start experiencing co... View Post

Wi-Fi Sharing no longer under Hotspot settings

Posted by 01-06-2025 09:11 PM in Fold & Flip Phones

The location of this option has moved in the latest update. Does anyone know where it currently is? Used to be under hotspot... View Post

02-13-2025 10:18 AM

That is a long way to go to get to that setting. It's not even intuitive, who would think to even lo... View Post

Passkey required to backup Samsung account

Posted by 02-10-2025 08:35 PM in Fold & Flip Phones

It says nt samsungacct want back up anymore wants passkey. I never set this up how do I fix it? View Post

02-12-2025 08:36 AM

Hello dax1977, Welcome to the Community. We understand the frustration of not being able to back up.... View Post

Disable the Bluetooth pairing request sound

Posted by 02-08-2025 01:32 PM in Fold & Flip Phones

Is there a way to disable the sound made when a Bluetooth device is pairing with the phone? I tried everything to mute the device pairing... View Post

02-08-2025 06:15 PM

Sound? I never heard a sound when pairing devices. Is this unique to the fold? View Post

Edge Panel for Z Fold6.

Posted by 02-08-2025 07:54 AM in Fold & Flip Phones

I was just wondering if there's any way for us to install calculator panel on the edge panel? I used to have S22 Ultra before the Z Fold6 and i... View Post

02-08-2025 08:27 AM

I figured. Oh, well. Thanks for letting me know. 🙏 View Post

How to transfer data from a phone with frozen screen

Posted by 02-07-2025 07:18 PM in Fold & Flip Phones

Can anyone tell me how to transfer my data from Z flip 5 with a frozen screen to a new phone? View Post

02-07-2025 07:47 PM

Look here : https://www.samsung.com/levant/support/apps-services/how-to-transfer-data-from-a-galaxy-... View Post

Problem in getting refund for order i returned.

Posted by 02-07-2025 02:49 PM in Fold & Flip Phones

Dear Samsung Customer Service, I am writing to formally express my dissatisfaction regarding an unresolved issue with my recent... View Post

02-07-2025 02:53 PM

Okay View Post

USB connection not working

Posted by 02-04-2025 06:15 AM in Fold & Flip Phones

Hello dera Usser Please I am facing an Issue with my galaxy Z flip 4 I can’t connected my photo to laptop for sharing files I have tried... View Post

02-04-2025 06:47 AM

Hello, Welcome and thank you for being part of the Community. We understand the concern with the USB... View Post

Finger scanner has stopped working

Posted by 02-03-2025 08:27 AM in Fold & Flip Phones

Update... I think the scanner itself is defective. It only unlocks if I push the button a certain way. Has to be perfect or it's not gonna... View Post