I used my buds for about three months and it was fine until three days ago I was using my buds 3 Pro on Windows 11 playing an online multiplayer using discord as our voice chat and I did not realize it when I was in the call but the next day I found that the ambient mode was defected for the left earbud and also a bit of weird high volume static appeared for the left side and the mic started to be unreliable for long session (more than 5 min) and it feels like it's more noise cancelling than it should be especially compared to the right side so there's something off and since I am in Egypt there is no warranty on the buds 3 Pro especially after 90 days.(there is warranty but as long as there are no sound engineers, there is nothing they can do), please I need smth to do
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
