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Audio streaming in right channel only

(Topic created: 03-29-2024 07:02 PM)
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jww236
Astronaut
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Galaxy Note Phones

My android 11 sw audio streaming is in right channel only. How can I get sound in both left and right?

Galaxy 10 note +
 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello jww236, Welcome to the Community. We understand the frustration of not having full sounds when streaming.

There are some tips here that may help: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-...

If you've completed the steps and are still experiencing audio only on one side, we recommend having the phone evaluated at an authorized service center.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello jww236, Welcome to the Community. We understand the frustration of not having full sounds when streaming.

There are some tips here that may help: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-...

If you've completed the steps and are still experiencing audio only on one side, we recommend having the phone evaluated at an authorized service center.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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