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03-04-2024
11:13 AM
(Last edited
03-16-2024
05:27 PM
by
SamsungDarius
) in
I changed my screen pattern code to many times and now I can't unlock it. If I can't unlock it then how can I sync that phone into my Google account again or sign it back onto my Google account because I signed out using my tab, I wasn't thinking when I signed out, all I was thinking was about my privacy and didn't realize I had just put a end to my syncing.
Solved! Go to Solution.
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03-04-2024 12:32 PM in
Galaxy Note Phones![Community Manager Community Manager](/i/rank_icons/admin.gif)
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03-05-2024
03:17 PM
(Last edited
03-15-2024
06:01 AM
by
SamsungRei
) in
Hello, Welcome to the Community. We understand how upsetting it is to be locked out of your device.
This guide also has steps you can take to reset the phone: https://www.samsung.com/us/support/troubleshooting/TSG01001570/
If you are still unable to access the phone, you can try a factory reset from the recovery menu.
To get to recovery mode:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate to FACTORY RESET
- Use power button to select
If you're not able to reset there, you will need a copy of the original bill of sale, and you can reach out to a Samsung (1-800-726-7864) with the information to have service set up for the service center to unlock it.
![](/skins/images/58878385BD23D56DF7D243861A43A427/responsive_peak/images/icon_anonymous_message.png)