JUMP TO SOLUTION Solved

Original topic:

Keyboard does not appear when trying to text

(Topic created: 03-27-2023 05:47 PM)
1814 Views
pumascampeon
Constellation
Options
Galaxy Note Phones

Mi teclado no aparece cuando quiero mandar textos esto paso desde mi última actualización y las aplicaciones de Samsung me dice que no tesponde alguien puede ayudarme 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, Welcome to the Community. We understand how frustrating it is when your keyboard is not working. Here is a link with some steps that will help: https://www.samsung.com/us/support/troubleshooting/TSG01209532

If you are still unable to access the keyboard, it is recommended to have the phone evaluated by an authorized technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, Welcome to the Community. We understand how frustrating it is when your keyboard is not working. Here is a link with some steps that will help: https://www.samsung.com/us/support/troubleshooting/TSG01209532

If you are still unable to access the keyboard, it is recommended to have the phone evaluated by an authorized technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html