For the last two days while on phone calls on my Note 9, the speakerphone automatically turns on. I am not turning it on, it just goes on. I have to tap the speakerphone button to turn it on and then off to get it to turn off. I have not downloaded any new apps, but the apps I do have update automatically. My husband who also has a Note 9 is having the same problem. In the middle of a call the speakerphone automatically turns on.
Is there anyway to stop this? It is very annoying especially if I am on a work call.
You can also try clearing the cache partition and repairing the apps in the recovery menu.
To get to recovery mode: - Turn off phone - Once off, hold down volume up and power buttons simultaneously - When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears - Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET) - Use power button to select. - Run the repair apps option and your device will restart.
If the speakerphone continues to turn on, service is recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
