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07-24-2023 02:51 PM (Last edited 11-26-2023 05:57 PM by SamsungChelsea ) in
Galaxy Note PhonesI have cleared cache and I have uninstalled and reinstalled the app; however, I am unable to preview any of the movies. When I tap on the movie preview the following message is displayed:
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07-25-2023 12:15 PM in
Galaxy Note PhonesHello Zeph1, Welcome to the Community. We understand how frustrating it can be when an app is not working correctly.As you have already cleared the app cache and uninstalled/reinstalled the app, the next step would be to contact the app developer for additional assistance, as they would be responsible for making sure the content in the app is displaying correctly.
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07-25-2023 12:15 PM in
Galaxy Note PhonesHello Zeph1, Welcome to the Community. We understand how frustrating it can be when an app is not working correctly.As you have already cleared the app cache and uninstalled/reinstalled the app, the next step would be to contact the app developer for additional assistance, as they would be responsible for making sure the content in the app is displaying correctly.