Original topic:

note 9 wont charge.

(Topic created: 08-08-2020 12:55 PM)
myheartbelongs2Suga
Constellation
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Galaxy Note Phones
Since the last update, my phone says its charging but its not. I tried 4 different cords and 2 boxes. Please help. My phone was fine before this
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SamsungJustin
Community Manager
Community Manager
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Galaxy Note Phones

Hello, Please try checking out the following link for Charging issues: http://www.samsung.com/us/support/troubleshooting/TSG01001573/ 

 

We also recommend a factory data reset, if experiencing any symptoms after a recent update. The reset normally clears up any instability that may arise. https://www.samsung.com/us/support/answer/ANS00062029/

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mariomight53
Astronaut
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Galaxy Note Phones
thanks
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SamsungJustin
Community Manager
Community Manager
Options
Galaxy Note Phones

Hello, Please try checking out the following link for Charging issues: http://www.samsung.com/us/support/troubleshooting/TSG01001573/ 

 

We also recommend a factory data reset, if experiencing any symptoms after a recent update. The reset normally clears up any instability that may arise. https://www.samsung.com/us/support/answer/ANS00062029/