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My kids pooled their money and bought me a Samsung Galaxy ring for Christmas this year. A couple days later I put the ring on and set it up. It... View Post 
SamsungAdam
Thank you for reaching out, Madtowncleaner. I can certainly understand your frustration with your ri... View Post |
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Ordered a ring only to find out after I get the sizing kit and put in the size almost all sizes and colors are out of stock. No help from support... View Post 
SamsungModerator1
Hey there @uservG3SncavGK, I can understand the frustration when a product is out of stock. I recomm... View Post |
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My Samsung Galaxy ring purchased in Feb 2025 won't hold the bluetooth connection to the phone. It will connect in the charger, then drop out,... View Post
SamsungAdam
Thank you for that information. As you have tried all the troubleshooting steps available, I would r... View Post |
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Are there any galaxy ring owners? Would you say whether it is ok to wear while swimming? View Post
SamsungModerator1
Thank you for reaching out, RhondaC. Please know the Galaxy Ring is water-resistant not waterproof. ... View Post |
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Hi there! This past week Samsung replaced the sleep cycles in the health app with sleep latency. I wish they would have kept it the old way,... View Post |
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I was chatting with Samsung Care about my Galaxy Ring to have it evaluated for replacement under warranty for poor battery life. In our chat the... View Post
SamsungModerator1
Dear @Robin621k,To assist you further, we kindly request that you provide all relevant information, ... View Post |
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Hi. My ring records my sleep ok. But in the sleep score factors it states 0 minutes for all metrics regardless of whether elsewhere the summary has... View Post 
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I just ran diagnostics on my Z Fold 6, Galaxy Watch 3 Pro, Galaxy Buds 3 Pro, and it just doesn't feel right not having the option to run... View Post 
SolveForce
You bring up a really important point. As Samsung continues to expand the Galaxy ecosystem with devi... View Post |
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I have done the reboot of the ring, restart, relink to the phone, restart the phone.....keeps disconnecting every 20 minutes. Paid $400 for this in... View Post
SamsungModerator1
Thank you for reaching out. I can definitely understand your concern with your Galaxy Ring repeatedl... View Post |
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So I decided to try and buy a new charger for my ring and see if that was the issue. And of course it's not.. the ring battery still is not... View Post
SamsungModerator1
Hello, Thanks for being part of the Community. We understand the frustration of the battery of the R... View Post |
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My ring keeps disconnecting from my phone and i have to reset the ring please fix the connection issue on the ring another update hopefully View Post
SamsungModerator1
Thank you for reaching out. I can certainly understand your frustration with your Galaxy Ring repeat... View Post |
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Hi, I have been using Samsung ring for 6 months without issue. 2 weeks ago I started noticing that the battery life had gone from 5 days to about... View Post
SamsungModerator1
Thank you for reaching out. I can certainly understand your frustration with not being able to get y... View Post |
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Anyone else having problems with their ring? Mine stop charging after 3 months. View Post
SamsungModerator1
Thank you for reaching out. I can certainly understand your concern with your Galaxy Ring not chargi... View Post |
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if you guys decide to introduce the product be sure you are well prepared as apple is. You introduced the ring today, I wanted to order it and... View Post |
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I just got my galaxy ring today and connected it to my Z Fold5 .The double pinch gesture works to take a picture with the camera, but does not work... View Post 
SamsungModerator1
Thank you for reaching out, userAV8fwDY2Oe. I can certainly understand your concern with your ring n... View Post |
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1) I am just wondering if there is a way to track skin temperature whilst not sleeping. 2) Is there anywhere that provides a full description of... View Post
SamsungModerator1
We definitely understand wanting to be able to track your temperature outside the parameters of the ... View Post |
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Hello, I'm wondering if the current trade in off for the Samsung Ring is true? It's giving $250... View Post
SamsungModerator1
Hello, Welcome and thank you for being part of the Community. Information for trade-in's can be foun... View Post |
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Is anyone else having inaccurate heart rate tracking during workouts? I wear the right on my right index finger and it fits snuggly enough and... View Post 
userPqh5vwJ95P
Same issue here! Its not recording heart rate/BPM when not close to the phone. Seems as though as it... View Post |
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Has anyone had an issue with their ring connecting to the phone? Mine does not at all anymore. Just started happening on 12/1, and haven't been... View Post 
Redsoxfan74
I am all set now. I had to delete the ring from galaxy wear, and reinstall it. That worked. Delete i... View Post |
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Hello, everyone I was wondering if anyone had this same problem. When using the Galaxy ring or the Galaxy Watch using 1 UI 6.0 Fur watch. I just... View Post
SamsungModerator1
Hello, Welcome to the Community, and thank you for reaching out. We understand the concern with the ... View Post |
