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‎01-20-2025 08:23 AM in
Galaxy RingSolved! Go to Solution.
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9 hours ago in
Galaxy RingThank you for reaching out. I can certainly understand your frustration with your Galaxy Ring repeatedly disconnecting. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Give this link a try for more steps to troubleshoot the disconnection between your ring and phone: https://www.samsung.com/us/support/troubleshoot/TSG10003289/
If you continue to experience these symptoms after completing the troubleshooting steps, I would recommend submitting an error report. This will allow our team of engineers to get a hands-on look at the symptoms you are experiencing: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
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‎02-25-2025 11:21 AM in
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‎03-02-2025 04:28 PM in
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2 weeks ago in
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Sunday in
Galaxy Ringsame, it constantly disconnects from bluetooth and the wearable app. UNREALIBLE.

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9 hours ago in
Galaxy RingThank you for reaching out. I can certainly understand your frustration with your Galaxy Ring repeatedly disconnecting. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Give this link a try for more steps to troubleshoot the disconnection between your ring and phone: https://www.samsung.com/us/support/troubleshoot/TSG10003289/
If you continue to experience these symptoms after completing the troubleshooting steps, I would recommend submitting an error report. This will allow our team of engineers to get a hands-on look at the symptoms you are experiencing: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
