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‎04-05-2019 05:43 AM in
Galaxy S PhonesI just received my New Samsung Galaxy S10 and it will not auto connect to my car. We have to use handfree talking in my state, so this connection is critical to my well being. I have tried every suggestion and nothing works. As an engineer, I don't understand what could be the issue.
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‎04-05-2019 04:25 PM in
Galaxy S PhonesGive these steps a try:
1. Turn off the ignition.
2. Exit vehicle, close all the doors, DO NOT Disturb the vehicle for at least 4 minutes.
3. While waiting for step #2 to complete, uninstall Android Auto app on the customer's phone.
4. In the customer's phone, select Settings> Connections> Bluetooth> Advanced Settings [3 dots in the upper right-hand corner]> Phone ringtone sync> Toggle to OFF
5. Enter the vehicle and turn the ignition on.
6. "Forget" Android Auto capable devices from the Radio:
6.1 Select Home Screen
6.2 Select "Settings"
6.3 Ensure the "Systems" tab is selected in the upper left
6.4 Select "Phones"
6.5 Locate all Android Auto devices in the list
6.6 For each device, select Edit (Pencil symbol) on the far right of device/phone name
6.7 Tap "Forget Device"
Note: After completing step 6.7, pair the device and Bluetooth calling will be fully operational.
7. Reinstall Android Auto.
8. Connect phone by USB and approve Android Auto permissions.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎04-05-2019 04:25 PM in
Galaxy S PhonesGive these steps a try:
1. Turn off the ignition.
2. Exit vehicle, close all the doors, DO NOT Disturb the vehicle for at least 4 minutes.
3. While waiting for step #2 to complete, uninstall Android Auto app on the customer's phone.
4. In the customer's phone, select Settings> Connections> Bluetooth> Advanced Settings [3 dots in the upper right-hand corner]> Phone ringtone sync> Toggle to OFF
5. Enter the vehicle and turn the ignition on.
6. "Forget" Android Auto capable devices from the Radio:
6.1 Select Home Screen
6.2 Select "Settings"
6.3 Ensure the "Systems" tab is selected in the upper left
6.4 Select "Phones"
6.5 Locate all Android Auto devices in the list
6.6 For each device, select Edit (Pencil symbol) on the far right of device/phone name
6.7 Tap "Forget Device"
Note: After completing step 6.7, pair the device and Bluetooth calling will be fully operational.
7. Reinstall Android Auto.
8. Connect phone by USB and approve Android Auto permissions.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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‎04-06-2019 06:51 AM in
Galaxy S PhonesThank you very much. I was out in the car at midnight trying to pair my phone. I followed your directions and everything is working fine. I has been one week of effort trying. I was going to return the phone because in my state w have to use. Hands free devices.
Thanks again for the help.
SylviaP
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‎12-28-2020 06:49 AM in
Galaxy S PhonesHello,
I CANNOT uninstall Andriod Auto from the phone "S9+", thoughts?
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