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Cracked Screen Repair/Manafacturer Warranty

(Topic created: 10-23-2019 08:47 PM)
KatsumaKonnor
Astronaut
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Galaxy S Phones

I have a small crack in the upper left hand corner of my phone. Where my device is registered, it says I still have a "Manufacturer's Warranty" that lasts for a few more months. Would this cover my cracked screen? If so, how do I contact Samsung or whoever into getting it fixed? Lastly, if none of this is possible, what is the cheapest AND safest way to replace a screen?

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Charkatak
Supernova
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Galaxy S Phones

@KatsumaKonnor wrote:

I have a small crack in the upper left hand corner of my phone. Where my device is registered, it says I still have a "Manufacturer's Warranty" that lasts for a few more months. Would this cover my cracked screen? If so, how do I contact Samsung or whoever into getting it fixed? Lastly, if none of this is possible, what is the cheapest AND safest way to replace a screen?


@KatsumaKonnor 

 

That is very tough but most likely Samsung won't cover cracks.  You can contact them (link below), but if you want safest or authorized place I think it could be uBreakiFix shop.  You can of course find other places, just put it in google maps and see which repair shops are around.  It also might come down to the part itself.  If the part is original Samsung display then it will be good but a bit more expensive than cheaper glass.  For S10 I would go with the best option/repair that you can count on.

 

Samsung Support: https://www.samsung.com/us/support/contact/

uBreakiFix shop: https://www.ubreakifix.com/


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3 Replies
BGRomero
Constellation
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Galaxy S Phones

Heard it's a $350 fix for the screen

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Balem29
Asteroid
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Galaxy S Phones

Only insurance would cover a cracked screen. Sadly it's not covered by warranty. Fixing it can easily cost several hundred dollars.

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Solution
Charkatak
Supernova
Options
Galaxy S Phones

@KatsumaKonnor wrote:

I have a small crack in the upper left hand corner of my phone. Where my device is registered, it says I still have a "Manufacturer's Warranty" that lasts for a few more months. Would this cover my cracked screen? If so, how do I contact Samsung or whoever into getting it fixed? Lastly, if none of this is possible, what is the cheapest AND safest way to replace a screen?


@KatsumaKonnor 

 

That is very tough but most likely Samsung won't cover cracks.  You can contact them (link below), but if you want safest or authorized place I think it could be uBreakiFix shop.  You can of course find other places, just put it in google maps and see which repair shops are around.  It also might come down to the part itself.  If the part is original Samsung display then it will be good but a bit more expensive than cheaper glass.  For S10 I would go with the best option/repair that you can count on.

 

Samsung Support: https://www.samsung.com/us/support/contact/

uBreakiFix shop: https://www.ubreakifix.com/


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