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Original topic:

Deleted Personal Data, but cannot remove phone number from Messages

(Topic created: 03-02-2024 01:13 PM)
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user0SYp8s38Dn
Constellation
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Galaxy S Phones

I am preparing to get rid of my Galaxy S9. I have deleted the personal data and I'm checking the remaining apps. My phone number is still in the Messages. I cannot delete the app, nor do i see a way to delete the phone number. 

1 Solution


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Solution
Robin621k
Neutron Star
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Galaxy S Phones
You have to take the SIM out, then factory reset!

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9 Replies
Robin621k
Neutron Star
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Galaxy S Phones
Just do a factory reset. It will wipe your phone!
user0SYp8s38Dn
Constellation
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Galaxy S Phones
I did that, but the number is still visible in messages.
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Robin621k
Neutron Star
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Galaxy S Phones
On what device is the number still visible?

A wiped phone is just that, a wiped phone.

Did you take the SIM card out?
user0SYp8s38Dn
Constellation
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Galaxy S Phones
It worked! Thanks. Now off to recycling event.
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user0SYp8s38Dn
Constellation
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Galaxy S Phones
Galaxy S9
user0SYp8s38Dn
Constellation
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Galaxy S Phones
Haven't taken SIM card out, but suspect the number will remain.
Solution
Robin621k
Neutron Star
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Galaxy S Phones
You have to take the SIM out, then factory reset!
Rydah
Samsung Care Ambassador
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Galaxy S Phones
Yeah, as Robin said, take the SIM out then factory reset. It's reading the number from the SIM.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
Maggo6
Astronaut
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Galaxy S Phones
How do undo a ⁹⁹from deleting messages
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