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05-19-2017 12:39 PM in
Galaxy S PhonesSo I am posting here because after research I do not see anyone with this issue and wanted to see if anyone had suggestions on what to do to attempt to fix it.
What will happen is my phone will lose internet connection while connected to my Wifi. As shown in the screen shots below it has the Wifi Symbol along with an exclamation mark. When I go to the Wifi settings it states "Internet may not be available"
The only way to fix the issue is to turn the wifi off then back on. Now keep in mind that this does not happen all the time as It will happen spoardically throughout the day and there does not seem to be a specific app that causes this. This has happened while browsing the internet on multiple different browsers and it has happened while watching videos in applications such as Youtube, Twitch, Netflix, Hulu, etc.... This issue only seems to be affecting my galaxy S8 as the other devices on my network does not have this issue including my old Samsung S7 Edge.
What I have tried is the following in no particular order
- Turned the phone off/on
- Cleared browser cache
- Cleared the cache partition
- Reset my wifi connections
- Factory reset my phone
- Reset my router
- Verified my Router Firmware was up to date
- Had Verizion send me a replacement phone. Same issue happens
My Router is the Google Onhub
Solved! Go to Solution.
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11-12-2017 08:41 PM in
Galaxy S PhonesAfter scouring the web, i found this thread. I have the same Wi-Fi issues.
Both my s7e and my wifes s7 WiFi keeps dropping from time to time, getting the exclamation point at the Wi-Fi symbol. Please see attached photo.
All other devices at home, 3 laptops, 2 Blackberrys, desktop, and other gadgets, connects to it flawlessly. Not a single drop.
I dont use Samsung Cloud, while switch is turned off.
Both my wife and i are planning to get the s8+ and note 8 but now having second thoughts due to this prevalent and unsolved problem by Samsung.
Is there a permanent fix for this issue? No official word, response or solution from Samsung?
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11-12-2017 08:44 PM in
Galaxy S PhonesThis is exasperating!
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05-29-2017 05:14 PM in
Galaxy S PhonesI have same problem and it is very annoying. I and my wife got S8 plus and both have the problem.
There are 3 WIFI Router that covers my house. I have problems saying internet might not be available every time I connect. This is very disappointing. Other Phones in the house like Iphone do not have the problem.
What I noticed is that the IP range of my router is:
192.168.1.1
But my S8 says he is connected but the IP is
192.168.0.100
Anyone have solution?
Thanks!
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10-28-2017 11:22 AM in
Galaxy S Phonesthe annoying part is paying for mobile data....when I sit under an access point. I can connect to it easy, but it drops connection in less than 1 hour.
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12-30-2017 09:49 AM in
Galaxy S Phones- Mark as New
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05-31-2017 11:37 AM in
Galaxy S PhonesI have the same issue.
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05-27-2018 03:52 AM in
Galaxy S Phones- Mark as New
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05-28-2018 12:38 PM in
Galaxy S PhonesDoes this occur if the device is booted into Safe mode?
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06-12-2018 08:57 AM in
Galaxy S Phones- Mark as New
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06-22-2018 03:42 AM in
Galaxy S PhonesI have same issue even on static ip