Original topic:

Phone is PUK locked, but cannot enter PUK code

(Topic created: yesterday)
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userCgrrpFZan9
Constellation
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Galaxy S Phones

I have a Galaxy S21 Ultra 5G. I went to Belgium and got an eSIM for a local service provider. Their SIMs require a PIN code entry whenever you restart the phone. I entered the code incorrectly 3 times, and it is now PUK-locked. 

There is supposed to be a way to enter the 8 digit PUK unlock code, which I have, but the phone only gives me two options: Emergency Call and SOS. I have access to a dialer, but when I try the code I found online, it did not work: **05*[PUK]*[PIN]*[PIN]#

It just gives me "Can't call ... only emergency numbers allowed"

1 Reply
opq9
Cosmic Ray
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Galaxy S Phones
Use someone else's phone to call your provider like a friend or family member then verify your account with your provider then they will give you the puk code after that you might be able to set up a new pin code
Hope this helps as it did for me
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