Original topic:

S20 fe no wifi calling option

(Topic created: 3 weeks ago)
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thinders1951
Asteroid
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Galaxy S Phones

Wifi calling is not shown on either settings / connections nor in the settings for the phonne.

I am on Consumer Cellular (ATT)

I contacted CC and they toggled wifi calling off/on with no success

CC says because the phone is from a 3rd party (Amazon refurbished) there is nothing more they can do.

My wife's Samsung A12 works ok.

Any thoughts on what I might do?

5 Replies
3Fees
Red Giant
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Galaxy S Phones
Contact the seller on Amazon.

Cheers
3Fees

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thinders1951
Asteroid
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Galaxy S Phones

thanks 

bought as used from Amazon, no one to contact

Further research infers I have to re-flash to remove the verizon firmware

3Fees
Red Giant
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Galaxy S Phones
Good , your firmware should match your provider or be of unlocked provider status.

Cheers
3Fees
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thinders1951
Asteroid
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Galaxy S Phones

Yes, the phone is "unlocked", however the model number in the phone info indicates it is a Verizon model:  sm2g781vzbavvzw

And I believe the phone has verizon firmware which is preventing wifi calling.

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3Fees
Red Giant
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Interesting. Give it a go.

Cheers
3Fees
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