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Samsung wallet no cards show up

(Topic created: 05-08-2024 06:35 AM)
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googler_x
Constellation
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Galaxy S Phones

Hello, I'm using Samsung pay and Samsung wallet on my Galaxy S9 and everything is working fine. But now I'm trying to use Samsung pay on my Galaxy S20 and there is problem : there is no section "Payment cards". So I can't choose or add any card.

photo_2024-05-08 16.34.07.jpegphoto_2024-05-08 16.34.13.jpeg 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S Phones

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/

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Tdinh27
Cosmic Ray
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Galaxy S Phones
Certainly, to add a payment card to your Pay Wallet, follow these steps:
1. Access the Pay Wallet application.
2. Locate and tap the "Quick Access" option at the bottom of the screen.
3. On the top of the screen, identify the plus (+) sign and tap on it.
4. From the displayed options, select "Payment Cards."
5. This will direct you to the section where you can add your desired payment cards.
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googler_x
Constellation
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Galaxy S Phones

@Tdinh27 No option "Payment Cards" there toophoto_2024-05-10 13.07.56.jpeg

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S Phones

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/

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