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Original topic:

Unable to send messages to verification numbers

(Topic created: 11-29-2020 08:23 AM)
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user3Yh24fJxtt
Constellation
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Galaxy S Phones

Hello, I notice I cannot receive some messages. why? Example if I have to reply yes or no. Its not from a specific person. The numbers is something like 88832. How can I fix this

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CLF
Supernova
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Galaxy S Phones

Hey, 

@user3Yh24fJxtt

You might find the settings for that in system settings, apps, special access, Use Premium Text Message Services. It has 3 options ask, always allow and never allow.

Best regards, 

CLF 

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4 Replies
LongHiker
Galactic Samsung Care Ambassador
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Galaxy S Phones

Often the first time that you get a message like that you get a generic prompt asking if you give permission to send a reply. I'm guessing that at one point you said no. I'm not sure where this would be in your text messageing app settings. 

Solution
CLF
Supernova
Options
Galaxy S Phones

Hey, 

@user3Yh24fJxtt

You might find the settings for that in system settings, apps, special access, Use Premium Text Message Services. It has 3 options ask, always allow and never allow.

Best regards, 

CLF 

user3Yh24fJxtt
Constellation
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Galaxy S Phones
Thank you!
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CLF
Supernova
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Galaxy S Phones

You're always welcome and I'm glad we could help out. 

CLF 

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