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Voice Assistant Galaxy S9

(Topic created: 05-05-2022 11:25 AM)
lusterav
Cosmic Ray
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Galaxy S Phones

I've been using galaxy s9 for years and, today, for the first time my phone sounded a notification and when I opened the phone there was a popup from the Samsung Voice Assistant. It then spoke out loud "I couldn't understand what you were saying" or something like that. So, this thing was listening to me talk to someone in the room and suddenly woke up. What do I do to shut this off or make sure the phone isn't listening to me? Any help would be appreciated.

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S Phones
Hello, thanks for taking the time to post your issue.  I understand your concern with your Voice Assistant. This link should inform you on Bixby Voice. Please review this link: https://www.samsung.com/levant/support/mobile-devices/galaxy-s9-s9-plus-how-can-i-turn-off-the-bixby...

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S Phones
Hello, thanks for taking the time to post your issue.  I understand your concern with your Voice Assistant. This link should inform you on Bixby Voice. Please review this link: https://www.samsung.com/levant/support/mobile-devices/galaxy-s9-s9-plus-how-can-i-turn-off-the-bixby...
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lusterav
Cosmic Ray
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Galaxy S Phones

I know I removed or shut off bixby when I first got the phone so I don't have a "bixby page" as shown in the link. Wouldn't know how to get to bixby if I wanted it (even though I don't want it).