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Original topic:

Notification Sounds Stopped Working

(Topic created: 02-02-2021 08:16 PM)
Samsung_kFQA5pI
Astronaut
Options
Galaxy S20

UPDATE: I tried using different messaging applications, and I've confirmed I have the same issues as described below. Essentially the phone will "switch" to a vibrate mode (even though all settings remain the same indicating sound should play for alerts). I've also confirmed that receiving a phone call temporarily reverts the notifications back to expected working order (i.e.: sound plays). However, this lasts for a seemingly random/non-specific amount of time before going silent again.

Extremely frustrating and making me wish I had went away from Samsung to the Pixel when I had the chance. Any feedback on this would be appreciated.

 

Galaxy S20 5G - Software Version: G981USQU1CUA3

I started having an issue today (after 6 months with the phone) where my notifications sounds stopped playing. No changes were made, sound is on, and notifications were working earlier this morning. I tried restarting my phone multiple times and notifications always temporarily work again after the restart, but always reverts to acting as if it was on vibrate after several minutes. I've also turned on notification reminders and those appear to work.

The last software update was a few days ago, and I didn't really do anything on my phone before the issue started happening. I did connect it briefly to the bluetooth in my truck, but I've done that many times in the past.

Things I've tried: Restarting the phone, Turning off bluetooth, reviewing all sound settings

Has anyone experienced this issue/does anyone know a resolution? I've seen many other posts, most older, but none of the solutions so far seem applicable to me.

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Solution
Samsung_kFQA5pI
Astronaut
Options
Galaxy S20

UPDATE: Never mind - It is not the app. I installed Textra for better features and to avoid this issue and now the issue came back. It must be something with the OS after all.

----------------------------

I was thinking this was an issue with all notifications, but I've been troubleshooting more and I now think I've isolated it to text messages now. I'm using the Google "Messages" app rather than the default app. I was able to restore (I don't know for how long) notifications by force stopping the application. I'm presuming the application automatically updated and this issue began occurring.

If you're also having issues with specific app notifications, you may be having a similar issue (either the OS updated and the apps did not  yet or a recent app update caused an issue). If your issue is global to all notifications, it may actually be different from what I'm not observing.

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15 Replies
userjc6GiQ4dFL
Constellation
Options
Galaxy S20

Having the same issue with my Galaxy S20 Ultra. I've tried the same things but having no luck fixing it. I typically get sound for 1 or 2 notifications and it goes silent afterwards. Seems to have started doing this after installing the latest update.

Solution
Samsung_kFQA5pI
Astronaut
Options
Galaxy S20

UPDATE: Never mind - It is not the app. I installed Textra for better features and to avoid this issue and now the issue came back. It must be something with the OS after all.

----------------------------

I was thinking this was an issue with all notifications, but I've been troubleshooting more and I now think I've isolated it to text messages now. I'm using the Google "Messages" app rather than the default app. I was able to restore (I don't know for how long) notifications by force stopping the application. I'm presuming the application automatically updated and this issue began occurring.

If you're also having issues with specific app notifications, you may be having a similar issue (either the OS updated and the apps did not  yet or a recent app update caused an issue). If your issue is global to all notifications, it may actually be different from what I'm not observing.

Angel1997
Asteroid
Options
Galaxy S20
I am having the same problem I was told to go into settings & clear the cache which I did & it worked the first day but I am back to no sound even after going in and clearing the cache multiple times with no luck. It's getting really frustrating.
useroMgr5IKplw
Constellation
Options
Galaxy S20

I'm having your issues as well, switched to Textra, same.

 

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