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Original topic:

Compatibility with xfinity mobile

(Topic created: 07-23-2022 07:32 AM)
sstannet
Constellation
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Galaxy S22

Why isn't my new unlocked S22+ not compatible with the xfinity mobile service? Phone was bought from Samsung.

 

 

1 Solution


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Solution
LongHiker
Epic Samsung Care Ambassador
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Galaxy S22

@sstannet Unfortunately you are not the first to find that Xfinity's (like Spectrum's) bring your own device is plagued with compatibility issues. 

As long as you bought a hardware compatible phone, the trouble lies with Xfinity's network configuration and settings. 

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3 Replies
dpickett_18
Nebula
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Galaxy S22
What is the exact issue? Try to be as detailed as possible I'm sure I can help or will at least try.
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Mc_nificent1
Constellation
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Galaxy S22
I can access the Xfinity app from the App Store or the Google Play Store. However I cannot find the Xfinity app on my phone or in any of my apps
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Solution
LongHiker
Epic Samsung Care Ambassador
Options
Galaxy S22

@sstannet Unfortunately you are not the first to find that Xfinity's (like Spectrum's) bring your own device is plagued with compatibility issues. 

As long as you bought a hardware compatible phone, the trouble lies with Xfinity's network configuration and settings.