Original topic:

Call Recording button cannot be disabled in the Dialer/Phone app

(Topic created: 05-20-2025 11:57 AM)
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disneymom2twins
Cosmic Ray
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Galaxy S21

Besides just hating all the ui changes (it wasn't broke so why "fix" it??), the addition of the record button to the dialer screen is INSANELY BAD AND THERE'S NO WAY TO DISABLE IT. I cannot use earbuds. I have to hold my phone to my ear. My only working ear. And it's CONSTANTLY triggering the record function. Purple are getting passed off (and I don't blame them). I know people in the legal & medical professions who are having their employment threatened because they're having the same issue. Not only was the icon NOT needed on the dial screen, to force it and not offer a way to disable it is absolute lunacy. Whoever did this UI update design should be FIRED. You need to make a kill switch for this stupid recording function NOW. 

 
The only "workaround" is to use a different dialer (I'm using phone by Google). But i SHOULD NOT HAVE TO. And this problem is not unique to S21 models, it affects EVERYONE and it's dreadful. FIX THIS. 
 
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Shelliam
Galaxy
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Galaxy S21
You can disable it.1747796388488.jpg
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officialguy
Comet
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Galaxy S21
There is no toggle under any of those menu options to turn off call recording on my S24
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Shelliam
Galaxy
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Galaxy S21
Did you try going into settings and search for record at all? I have the 23+ but this feature wasn't a thing until after the new update
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officialguy
Comet
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Galaxy S21
Ueah, I've been all through 'settings' and could find no toggle. I even asked Gemini, and went everyplace it suggested, with no luck. I searched 'call record' in settings, and tried every menu that term was in.
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jegesq
Cosmic Ray
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Galaxy S21
Not in US models you can't. No toggle. The record icon is always on the screen. Always active.
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officialguy
Comet
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Galaxy S21
I'm having that same problem on my S24
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S21

Hello, Welcome and thank you for reaching out. We understand wanting to disable the call recording button in the Dialer/Phone app.

As many have stated, it cannot be disabled or removed.

Please remember the Community is peer-to-peer support. You can submit your feedback to Samsung using the following steps: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

ReallyMatters
Constellation
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Galaxy S21
What is samsung thinking putting the call recording icon right on the call screen. My phone updated yesterday and now this crappie feature is on there and I can't make it go away. Twice is started recording my conversation when I'm talking on my phone. Luckily I was only talking to a family member but if this was an important phone call this lead to problems. Really not happy with this
Members_cXw7Ayt
Constellation
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Galaxy S21

I 100% agree!

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Pianodude58
Neutron Star
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Galaxy S21
The recording button cannot be removed or disabled on the Samsung Phone App. The only option you currently have is to switch to a different phone dialer app.