JUMP TO SOLUTION Solved

Original topic:

Camera Photos missing after upgrade

(Topic created: 12-18-2023 01:16 PM)
1335 Views
Gayehutch
Asteroid
Options
Galaxy S21

Post Samsung S21 upgrade 18 Dec 23 In Gallery app, there is no 'Camera' file. In 'my files' the DCIM file has no images.

0 Likes
Reply
9 Replies
notforhire
Honored Contributor
Options
Galaxy S21

that doesn't sound good. have you checked the Trash in the Gallery app and in the My Files app? 

Gayehutch
Asteroid
Options
Galaxy S21

Thank you. Yes no camera file in gallery app, DCIM file 0 images. Missing photo images not in recycle bin.

0 Likes
Reply
notforhire
Honored Contributor
Options
Galaxy S21
did you happen to backup your photos to Google Drive or OneDrive?
0 Likes
Reply
Gayehutch
Asteroid
Options
Galaxy S21

No, unfortunately. I feel the file has been moved?

0 Likes
Reply
Solution
notforhire
Honored Contributor
Options
Galaxy S21
have you looked in Recents in My Files? see anything there?
Gayehutch
Asteroid
Options
Galaxy S21
  • Thank you!!. In recent files was a restore DCIM prompt. That worked.🙃Feel happy.
notforhire
Honored Contributor
Options
Galaxy S21
excellent!
Dodie62
Asteroid
Options
Galaxy S21
I'm having a similar issue with my S10+ phone. Most of my pics & videos are blank! 😡
0 Likes
Reply
Gayehutch
Asteroid
Options
Galaxy S21

sorry to hear.

0 Likes
Reply