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Original topic:

Camera Photos missing after upgrade

(Topic created: 12-18-2023 02:37 PM)
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Gayehutch
Asteroid
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Galaxy S21

Post Samsung S21 upgrade 18 Dec 23 In Gallery app, there is no 'Camera' file. In 'my files' the DCIM file has no images.

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notforhire
Honored Contributor
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Galaxy S21

that doesn't sound good. have you checked the Trash in the Gallery app and in the My Files app? 

Gayehutch
Asteroid
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Galaxy S21

Thank you. Yes no camera file in gallery app, DCIM file 0 images. Missing photo images not in recycle bin.

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notforhire
Honored Contributor
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Galaxy S21
did you happen to backup your photos to Google Drive or OneDrive?
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Gayehutch
Asteroid
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Galaxy S21

No, unfortunately. I feel the file has been moved?

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Solution
notforhire
Honored Contributor
Options
Galaxy S21
have you looked in Recents in My Files? see anything there?
Gayehutch
Asteroid
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Galaxy S21
  • Thank you!!. In recent files was a restore DCIM prompt. That worked.🙃Feel happy.
notforhire
Honored Contributor
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Galaxy S21
excellent!
Dodie62
Asteroid
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Galaxy S21
I'm having a similar issue with my S10+ phone. Most of my pics & videos are blank! 😡
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Gayehutch
Asteroid
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Galaxy S21

sorry to hear.

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