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ā07-06-2021
09:35 AM
(Last edited
ā02-11-2024
04:22 PM
by
SamsungChelsea
) in
Cannot do latest update, download fine, install goes to 25percent and quits, says error, done thus numerous times now all same result
Solved! Go to Solution.
1 Solution
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![](/skins/images/A5E7F74E76CD19B6C6A998D1556E6C79/responsive_peak/images/icon_anonymous_message.png)
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ā07-07-2021 07:30 PM in
Galaxy S21Have you tried wiping the cache partition?
- Turn off the device.
- Press and hold the Volume Up key and the Bixby / Power key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Bixby / Power key to select.
- Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Bixby / Power key to restart the device.
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ā07-06-2021 09:42 AM in
Galaxy S21![](/skins/images/A5E7F74E76CD19B6C6A998D1556E6C79/responsive_peak/images/icon_anonymous_message.png)
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ā07-07-2021 07:30 PM in
Galaxy S21Have you tried wiping the cache partition?
- Turn off the device.
- Press and hold the Volume Up key and the Bixby / Power key.
- When the Android logo displays, release both keys.
- An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
- Press the Volume down key several times to highlight Wipe cache partition.
- Press Bixby / Power key to select.
- Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
- When the process is complete, Reboot system now is highlighted.
- Press the Bixby / Power key to restart the device.
![](/skins/images/A5E7F74E76CD19B6C6A998D1556E6C79/responsive_peak/images/icon_anonymous_message.png)