Gagi
Constellation
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Friday in
Galaxy S21
How do I add a contact without going through "Search for Chatbots".
4 Replies
meself
Honored Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Friday in
Galaxy S21
What is search for chatbots
AAbbott
Comet
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Friday in
Galaxy S21
Just open the contact app and add a new contact.
LongHiker
Galactic Samsung Care Ambassador
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Friday in
Galaxy S21
Sounds like something from a 3rd party app which you installed. That is not something that stock Samsung will show.
Community Manager
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
yesterday in
Galaxy S21Hey, Gagi! Thanks for the question. I understand you are having trouble creating new contacts without using "Search for Chatbots". As others have mentioned, I'm unfamiliar with this as well. You should be able to create contacts using the guides below without using any other features.
Option 1: Save via the Contacts App (Recommended)
- Open the Contacts app on your Samsung phone.
- Tap the + (Plus) icon.
- Select your preferred storage location (Samsung account, Google, or Phone).
- Enter the name and phone number.
- Tap Save.
- Open Samsung Messages to start a new text.
Option 2: Save directly from the Phone App
- Open the Phone app.
- Tap Keypad and type the number.
- Tap Add to Contacts (or the + icon at the top).
- Select Create new contact.
- Type the name and tap Save.
If you are redirected to this chatbot screen, try clearing the app cache:
- Open Settings.
- Tap Apps.
- Select Messages.
- Tap Storage.
- Tap Clear cache.
- Restart the app.
Be sure to click " โ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.