Original topic:

Galaxy s21 ultra update

(Topic created: 02-14-2024 08:08 AM)
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brophylawrence
Constellation
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Galaxy S21

Hi all,

I have a galaxy s21 ultra 5g. It's refurbished, apparently I found out it's a Verizon device. I'm starting to get concerned about the ONE UI 6 update since my Device is still on Android 13, however from the settings of my Device it says there's a security update available but whenever I try updating it takes me to the usual page where it says my phone is up to date. I've tried with smart switch and Verizon upgrade assistant but no luck. I must add I live in Italy and have an Italian sim. Does anyone know if it's just a question of time or should I be able to update my device?

Screenshot_20240214_170608_WhatsApp.jpg

Screenshot_20240214_170622_Settings.jpg

Screenshot_20240214_170628_Settings.jpg

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2 Replies
Virgo87
Comet
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Galaxy S21
Okay get a Verizon Sim card, that's the only way Verizon will let you update your phone
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Summest
Comet
Options
Galaxy S21

You can also buy the unlock codes and choose your provider.

Summest
S24 and S21.
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