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05-21-2025 07:57 AM (Last edited 05-28-2025 03:14 PM by SamsungJodi ) in
Galaxy S21After the 7 ui update, my phone keeps losing connection to service network. I have a circle with a slash symbol. Then it goes to emergency calls only. It'll connection to network briefly then it loses it.
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07-13-2025 05:03 AM in
Galaxy S21- Mark as New
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07-14-2025 02:22 AM in
Galaxy S21- Mark as New
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07-16-2025 01:31 PM in
Galaxy S21Same here. Waiting for Pixel 10 launch and am leaving Samsung forever!
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08-10-2025 09:54 AM in
Galaxy S21Same problem on my s23 ultra. GSM network sopped working after an update. Wi-Fi and BT still works. Tried esim, sim, changing operator, wipe cache, allow/disallow 2g, limit to 3g,4g, reinstalling the firmware and even downgrading the firmware (which did not work). samsung you lots a customer
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08-20-2025 12:28 AM in
Galaxy S21Yes it's absolutely ridiculous and I ended up having to chuck off my S22 ultra 2months ago after I updated to the OneUI 7 OS.
I lost signal on my s22 ultra about a week or 2 after the update. I tried all means to rectify it: I changed my sim and network provider, cleared cache, reset mobile network settings and even did A FACTORY RESET TWICE on the phone!!! It was all absolute rubbish! I get stranded while commuting as I lost signal when I need to navigate. I couldn't make nor receive calls unless I am connected to a WiFi. It was an horrible experience.
I just got an S23 ultra which thankfully has the old software version. I have been getting prompts from samsung to update my software again..like that's ever gonna happen.
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10-02-2025 06:59 AM in
Galaxy S21- Mark as New
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09-17-2025 06:29 AM in
Galaxy S21Did anyone managed to fix this issue. Is it possible to uninstall the latest update?
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09-21-2025 04:05 PM in
Galaxy S21After updating my S22 Ultra to one ui 7 android 15 , I have a problem with the network connection.
The network is completely disconnecting and goes into emergency mode, or it loses the antenna altogether. This is VERY BAD UPDATE. WE NEED TO FILE A CLASS ACTION LAWSUIT!
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10-10-2025 08:10 AM in
Galaxy S21I had a bad feeling about this update and pushed it off for as long as I could. I just woke up to a broken service connection for my S21.
If anyone is in need of a temporary fix for calls and texts, turn on Wi-fi calling. I've been at least able to communicate that way but it's unreal that my phone does not currently work as a phone.
Seeing everyone else's struggles it's looking like I might need a new phone altogether? That's absolutely crazy and not in my budget right now...
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