- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2025 07:57 AM (Last edited 05-28-2025 03:14 PM by SamsungJodi ) in
Galaxy S21After the 7 ui update, my phone keeps losing connection to service network. I have a circle with a slash symbol. Then it goes to emergency calls only. It'll connection to network briefly then it loses it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2025 10:26 AM in
Galaxy S21Also, if you haven't cleared device cache yet, you should:
1) Turn off your device.
2) Press and hold the Volume Up button and the Side/Power button until you feel a vibration and the Samsung logo appears. Let go of the buttons.
3) You will now be in Android recovery. Use the Volume buttons to highlight "Wipe cache partition."
4) Press the Side/Power button to execute.
5) Use the Volume buttons to highlight "Yes."
6) Press the Side/Power button to execute.
7) "Reboot system now" will already be highlighted. Press the Side/Power button to execute.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-17-2025 09:07 AM in
Galaxy S21- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-26-2025 02:27 AM in
Galaxy S21And so are all the other third grade answers from people and company itself.
Even clearing the partition.
Samsung **bleep** up my $1,000 s23 ultra last month when I bought it it hasn't been turned on since version 5 update so it immediately connected to the internet and asked me to update to version 6 and then version 7 after updating the version 6 I lost all cellular network connections except for Wi-Fi inside and then when I disabled 5G I get maybe one bar of 4G if I go outside.
This is b******* and Samsung is not answering anybody
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-09-2025 07:17 PM in
Galaxy S21I have this continuing issue as well- had the S22 - all of a sudden same issue - but no Wi-Fi - I think the mobile service provider locks the phone in the background somehow. Now I am receiving a message that says: "an unauthorized attempt has been made to reset your device to factory default settings. Connect to a Wi-Fi or mobile network to verify your identity." I have a mess now, wondering if to transfer my device back from the new phone to the old phone now with the new ISP and see if this theory is true. I will try to report back. It would be nice if Samsung allowed a download of the software to reset/re-format the device
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-08-2025 11:39 AM in
Galaxy S21Doesn't work for me. The Android recovery doesn't open.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-08-2025 11:01 AM in
Galaxy S21Same here. I pressed volume up, side buttons and it simply rebooted my S21 FE. My problem is that it has stuffed up my ability to receive SMS from Australia.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-08-2025 05:06 PM in
Galaxy S21Then you are doing it wrong. It can be tricky. You have to immediately remove your fingers from both buttons when the logo appears on screen, and then repeatedly tap the volume up button until it enters recovery mode. If you are too slow or don't tap the volume up button,, the phone will simply reboot normally.
-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-26-2025 03:44 AM in
Galaxy S21I have tried all not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-02-2025 06:49 AM in
Galaxy S21