TanKahk4
Constellation
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10-06-2024 12:06 PM in
Galaxy S21
When i start up my phone it gives a message: PROCESS SYSTEM ISN'T RESPONDING. My camera keeps failing as well. HELP
3 Replies
meself
Honored Contributor
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10-06-2024 12:12 PM in
Galaxy S21
Factory reset be best option after a diagnostic test
realaud
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10-06-2024 04:55 PM in
Galaxy S21
Do a diagnostic to make sure nothing is physically wrong with the camera. If the camera is damaged you will have to get it repaired. If the camera checks out as fine, then a reset would be your best option. Diagnostics can be accessed in the support tab of the members app or through your phone's device care settings.
InventingWheels
Cosmic Ray
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10-06-2024 06:38 PM in
Galaxy S21
Make sure you dont open camera app. This might cause hardware damage to lens. Ive faced this issue with my S8 plus back then. Check with the Samsung care asap. Its probably software issue