Original topic:

My old Samsung device was blanked out, got a new one but couldn't access my note

(Topic created: 06-12-2024 02:35 PM)
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userlSm2lm3XL9
Constellation
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Galaxy S21
Pls help ! I just got a new replacement phone but I can't sync my note from the old device that is blanked out. I'm able to get back all my apps and whatnot except my Samsung notes and I have important documents there. Any help pls ?
1 Reply
LeoWyatt89
Nebula
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Galaxy S21

Note: you will need to have Samsung Cloud in order to sync via Samsung Cloud. You can find out more about Samsung Cloud here.

1On your old device, go into your Apps.
 

 

2Choose Settings
 

 

3Choose Cloud and accounts
 

 

3Choose Apps.
 

 

4Choose Samsung Cloud
 

 

5Make sure Samsung Notes is synced by selecting the toggle button beside it
 

 

Next, on your new device, head into the Google Play Store found in your Applications.

6Search for Samsung Notes in the search bar, and then select it
 

 

7Choose Install
 

 

8When completed, head back to your home screen and select Samsung Notes
 

 

9Choose Settings under Import data from Samsung account
 

 

10Choose Sync with Samsung Cloud
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