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Original topic:

One ui 4.1 update on s21 ultra causes home button and back button to not work

(Topic created: 03-21-2022 05:08 PM)
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MrEllison
Asteroid
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Galaxy S21
Well I recently updated to one ui 4.1 and I cannot use the home or back button. It was working perfectly fine before the update. 
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114 Replies
IamMoJoe
Constellation
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Galaxy S21
Same with me, please fix phones home button and back button
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skygazing
Constellation
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Galaxy S21
I did this and it worked, good luckScreenshot_20220322-070046_Reddit.jpg
Rogerrthat95
Constellation
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Galaxy S21
Thank you so much this worked
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bill-e
Cosmic Samsung Care Ambassador
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Galaxy S21

Let's try the easy things first, Wiping the cache partition.

- If your device is powered on, turn it off completely

- Press and hold the Volume Up button and the Power key

- Once the logo shows, release both keys and wait until the device enters the recovery mode.

- Using the Volume Down key, highlight Wipe cache partition, and then press the Power key to select it.

- Highlight Yes, and press the Power key again.

- Navigate down the list to Repair Apps and press the Power key to execute.

- Navigate to Reboot and press the Power key to reboot your device.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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Fashiondiva
Constellation
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Galaxy S21
Home and back buttons not working on the S21 Ultra after recent update on 3/21/22.
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Who_Dis
Neutron Star
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Galaxy S21

this is a known issue that I think samsung is working on at the moment. not sure if the fix is out yet... you can check by reproducing the issue and submitting error report to samsung members app > get help > error report

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usernZ0guBFe4b
Asteroid
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Galaxy S21
I updated this morning and now home button does not work
TheOgSeth
Comet
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Galaxy S21
Same here
LM706
Asteroid
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Galaxy S21
I am having this issue as well. Lots of freezing issues since this morning's update.
usernZ0guBFe4b
Asteroid
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Galaxy S21
I had to change the settings to swipe for home screen and turn off button. This is ridiculous
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