Original topic:

S21 Ultra Check Charger/USB port

(Topic created: 08-29-2024 04:46 AM)
382 Views
cwile17
Constellation
Options
Galaxy S21
My S21 Ultra is saying that I have moisture or a foreign object in my charging port. It has not come into contact with water and it just randomly started happening the other day. After awhile it will go away & be fine for a few hours and then I get the warning again telling me to unplug the cable. Ive tried a few different things, but nothing has helped resolve the issue completely. Anyone know how to fix this? 
2 Replies
RedOregon
Galaxy
Options
Galaxy S21
Tried a few different *what* things?
0 Likes
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy S21

@cwile17 Unfortunately this can be the signal that the USB C port has been damaged by a damaged or poorly made cable. You should contact Samsung support about getting the device evaluated.