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S21ULTRA/HP 6520 question

(Topic created: 07-07-2021 07:28 PM)
SpAgent19
Cosmic Ray
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Galaxy S21
Hello.

How do I, get S21ULTRA to communicate with HP 6520 wireless printer? 
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bill-e
Samsung Care Ambassador
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Galaxy S21

Some obvious things to try are; Make sure you're on the same network, reboot/reset the printer and router, reinstall the plugin and make sure it is the correct plugin for your application, reset the Ultra's network settings and contact HP tech support.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)

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bill-e
Samsung Care Ambassador
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Galaxy S21

Have you installed the HP Print Service Plugin?

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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SpAgent19
Cosmic Ray
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Galaxy S21
Yes. I do have HP plug-in installed. Nothing happens. It just searches.....
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Solution
bill-e
Samsung Care Ambassador
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Galaxy S21

Some obvious things to try are; Make sure you're on the same network, reboot/reset the printer and router, reinstall the plugin and make sure it is the correct plugin for your application, reset the Ultra's network settings and contact HP tech support.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)

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SpAgent19
Cosmic Ray
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Galaxy S21
Thank you!

I reset the printer and it worked.
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bill-e
Samsung Care Ambassador
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Galaxy S21

@SpAgent19  It's Great when it's easy! 😉

You're welcome.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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bill-e
Samsung Care Ambassador
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Galaxy S21

Just an FYI.  I hadn't had the need to print so when I saw this post I first tried to connect to my WiFi Brother printer and it was not found.  I then loaded the Brother Print Service Plugin and the printer was immediately found and I printed to it.  So printing does work from the S21.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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