Secure folder crashing

[userWK9T5Ti53N]

My S21 updated last night. Since the update I haven't been able to access my secure folder. When I click on the icon I get the fingerprint prompt. As soon as the print is accepted the app seems to open where I can see all of the app icons, I then it immediately closes. I've tried using the pin and clearing the cache and app data. No luck. Anybody else with this issue?

[knightbresnahan]

Same issue here. S22 Ultra

[John_4_President]

Your secure folders is from the old operating system not 13. Disable Secure folder and delete them. Enable Secure folder again and let it regenerate the folders again. This may take care of your issues.

[userWK9T5Ti53N]

So disable Secure Folder through the app settings? Then delete the app? What happens to the apps and files currently in Secure Folder when I delete the app? It's there a chance I lose anything through this process?

I'm not really sure where/how files within Secure Folder are stored.

[John_4_President]

I said to disable Secure Folder not delete the app itself. Once you delete all that's inside, it will make new copies.

[userWK9T5Ti53N]

How was I supposed to know who "them" was? I also don't understand how to delete folders I can't access or how "it will make new copies" if the folders are deleted.

[John_4_President]

I've done it before. Disable the option for secure folders. Go inside where it created the folders and delete all of them. Enable Secure Folder again and it should make new copies for you.

[Blunicorn]

For me it's already disabled

[M42]

Not correct. My folder was working fine with Android 13.
It seems to be related to G991U1UES5DWA4 which may have contained Secure Folder 1.8.01.5.

[tfreem133]

Having the same issue, I use my fingerprint and it opens for a split second and crashes immediately. Tried clearing the cache and that didn't work. I can't even disable secure folder, it's grayed out and I can't do anything. I'm able to access some apps in the folder since I get notifications but I can't access the rest of the folder still.