My S21 updated last night. Since the update I haven't been able to access my secure folder. When I click on the icon I get the fingerprint prompt. As soon as the print is accepted the app seems to open where I can see all of the app icons, I then it immediately closes. I've tried using the pin and clearing the cache and app data. No luck. Anybody else with this issue?
Your secure folders is from the old operating system not 13. Disable Secure folder and delete them. Enable Secure folder again and let it regenerate the folders again. This may take care of your issues.
So disable Secure Folder through the app settings? Then delete the app? What happens to the apps and files currently in Secure Folder when I delete the app? It's there a chance I lose anything through this process?
I'm not really sure where/how files within Secure Folder are stored.
How was I supposed to know who "them" was? I also don't understand how to delete folders I can't access or how "it will make new copies" if the folders are deleted.
