When switching (sim) to an (esim) you need to select which sim you use within the (Call & Text on other devices) settings it's not listed in any instructions and Samsung will not tell you you can do this, infact told me I need a physical sim to use it.
Good news the fix is just change it from the original physical (sim) to (esim) in the settings of the "feature Call & text". And it should be functional again.
Solved! Go to Solution.
Thanks for sharing. This just shows that the support chat seems to have a history of just saying the feature is not supported just to end a conversation. Other examples such as when they say custom notification sounds are no longer a feature which is also wrong.
Yeah... Straight up, I tried to act like they're smarter than me. And I'm the one digging through the settings to find it's a simple fix if you know what you're looking for, and that's the problem not even they know what to look for so they gave me a made up false cover rather then a solution.