Original topic:

Unlocking phone from carrier

(Topic created: 04-20-2024 07:13 PM)
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jkmurdock
Astronaut
Options
Galaxy S21
How do you unlock the phone from carrier? The carrier says it's unlocked but my phone doesn't
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19 Replies
3Fees
Nebula
Options
Galaxy S21
What carrier are you using? You are asking about network unlock?

Cheers
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jkmurdock
Astronaut
Options
Galaxy S21
Tmobile
jkmurdock
Astronaut
Options
Galaxy S21
The model number ends in u
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GaryB82
Epic Samsung Care Ambassador
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Galaxy S21

Since the model number ends with U its carrier locked and T-mobile would need to provide you the Unlock code to unlock it so you can switch carriers if you want 



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jkmurdock
Astronaut
Options
Galaxy S21
It ends in u
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GaryB82
Epic Samsung Care Ambassador
Options
Galaxy S21

Does your model number end in U or U1 if it ends with U its carrier locked and they have to unlock it if its U1 its factory unlocked you can switch carriers anytime you want by replacing the sim 



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Nebula
Options
Galaxy S21
Can you resubmit unlock request through your phone ? Try Settings > Connections > More connections settings > Network unlock > Permanent unlock, restart your device. If that does not work call 611 and explain what's going. You can also login to your t-mobile account and check status of your phone. T-mobile is my carrier too.

Cheers
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jkmurdock
Astronaut
Options
Galaxy S21
In more connections I don't have have network unlock button
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Nebula
Options
Galaxy S21
Where do you find your phone is locked ?

Cheers
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