Updating your television can be frustrating. Here are a few steps to help with downloading the firmware from the Samsung website to your USB drive.... View Post
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I can't belive my TV sparked out of the bottom left corner last night with a very loud popping noise. The breaker was not tripped, and a small... View Post 
useryCA5A0jZKp
The NU6900 is a 2018 TV, it is at least 6 years old. The pop is a punctured capacitor in the power s... View Post |
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The picture is normal for around a minute or so after turning the tv on and even goes back to normal once every 45 minutes or so for half a minute... View Post
useryCA5A0jZKp
It is possible that the T-Con display control board is not working properly. View Post |
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Greetings Samsung Community, I hope this message finds you well. Last week, my S95C OLED television underwent a software update, transitioning... View Post 
amariesanz
Same issues here. Been this way for weeks now and looks like nothing has been done by Samsung since ... View Post |
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I’ve noticed my prime video app is Version 9.0.0 It’s last update was on 2018. All other apps have recent updates, most from this year 2025. Is... View Post 
Samsung_Moderator
If what @MrGhoul doesn't work, you will need to reach out to the Amazon Prime app developers directl... View Post |
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This is an issue that just started happening to me a few days ago. I am in the U.S. After researching I found several other posts from... View Post 
CooperAdrian
HI, I deleted the internet from my samsung tv and then put it back on and the voice now works in Eng... View Post |
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I have always been able to synch my Xfinity remotes to new HDTVs. I recently purchased a S90D and cannot get either a XR15 or XR11 to control... View Post |
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I have a 2019 Samsung Q60R smart tv. It still works just fine. How much longer is Samsung likely to provide software updates for this model. Also... View Post
useryCA5A0jZKp
Software support for your TV expires in 2025. Samsung is not responsible for updating apps - that's ... View Post |
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had the TV 3 days. On the rear of the TV there are 8 visible speakers only 2 of the 8 seem to work. there are 4 on each side of the TV the second... View Post
useryCA5A0jZKp
Your TV has 8 speakers, 4.2.2CH.4 of them (2 left, right channel) you can hear. 2 speakers (center s... View Post |
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Dear Samsung Support Team, Recently, I attempted to play a movie file via a USB drive on my S90D TV. The movie had an audio track encoded... View Post
useryCA5A0jZKp
DTS codecs are not supported by Samsung TVs, as BrüZZi correctly pointed out, DTS was abandoned in 2... View Post |
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I just spent 2 hours with Samsung Support and YouTubeTV support on 1-28-2025... At the end of my YouTubeTV support session, the YouTubeTV support... View Post
useryCA5A0jZKp
If you unplug the TV by unplugging the cord, the last application will not run because the TV's cach... View Post |
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I got a DU8000 back in November '24. An electrician installed it a couple of days ago. It's gonna take me a while to figure out the... View Post |
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My solar remote home button will not work. All other buttons work. Cannot get tv to home screen View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying to see if you can use the remote with th... View Post |
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I have spent months trying to resolve this issue, consoles, DirecTV, Roku, all plugged into HDMI ports, different cables, different outlets in my... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. Depending on your wa... View Post |
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I’m having an issue with my Samsung 8 Series 55” TV. When I press the button to open the settings menu, nothing happens. Additionally, there seems... View Post 
SamsungTam
I recommend letting a service technician have a look. As we would like to gather additional informat... View Post |
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My Xbox app is constantly glitching so I need to clear the cache on the tv but my Device Care is greyed out (function not available). How do i make... View Post
Samsung_Moderator
Hey Steade Welcome to the community. I've never thought to use the Xbox app on my tv. I'll have to t... View Post |
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Once in a while, perhaps once a week, pressing the power button on the remote will have the red led on the TV turn off, but the screen stays black.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Please attempt a factory reset on the TV. If this does not help t... View Post |
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Hello, I have a Samsung 8000 Series TV and a Samsung HW N400 Sound Bar. Some of the time, not every time, when I turn on the TV, or if it goes... View Post |
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In September, I purchased a 85 inch QN90C. After a recent software/firmware update (update 2011) with the new UI and interface, my Disney Plus,... View Post 
Afrofuturist
I factory reset 10 times....one night random I was able to stream from Disney plus, then Hulu. When ... View Post |
