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03-19-2021 08:21 AM (Last edited 10-15-2023 06:49 PM by SamsungChelsea ) in
Galaxy S21Hi,
I need your help, please share your thoughts and opinions.
I bought a shiny new phone, Samsung Galaxy S21 Ultra. Until now I found the phone overall is amazing. Except one thing, the colour of the screen.
This is really yellowish/grayish color. I tried the settings on Vivid, but still the white is dirty white for me.
I had earlier Sony phones, mostly, my last phone was Sony Xperia Z5 Premium. This is my first Samsung phone. I checked my wife's Samsung (A5 2017), that is also yellowish to my eye, but not this much.
The eye comfort shield is off. Original screen protector is on, I took the extra foil.
I read somewhere Samsung reduced the blue lights, this is true?
I always worrying, when I buy a new device, then I get a faulty one or not. Honestly I have maybe OCD, I'm not sure it's me or something.
But before this phone I ordered Samsung S20 FE, and there was a massive problem with the touch screen, so it's not always I am the "crazy" one.
If you says this is normal, hopefully I will use to it, but I need to know is everything normal with my device.
Thank you.
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03-19-2021 02:36 PM in
Galaxy S21Wow, I'm so happy, it's working now.
I swear the eye comfort option was off, I never used, because that option is not for me.
So I just tried that, I turned on and off like 3-5 times, tried the different options and suddenly the yellowish/grayish color just gone.
I don't know what was that, but it's gone now and I hope not coming back again and I hope my device not defective.
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03-19-2021 08:37 AM in
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03-19-2021 09:19 AM in
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03-19-2021 10:00 AM in
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03-19-2021 10:55 AM (Last edited 03-19-2021 10:57 AM ) in
Galaxy S21Hi, Thank You to everyone. The blue light effect and the dark mode/eyeshield both off. I tried the Vivid settings, but still not the best, what I used to it. I had the same issue with my laptop when I bought a new one (Sony Vaio changed to Asus TUF), so maybe it's just me, I don't know.
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03-19-2021 12:10 PM in
Galaxy S21Can you please provide me a picture of the symptom you are experiencing?
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03-19-2021 02:36 PM in
Galaxy S21Wow, I'm so happy, it's working now.
I swear the eye comfort option was off, I never used, because that option is not for me.
So I just tried that, I turned on and off like 3-5 times, tried the different options and suddenly the yellowish/grayish color just gone.
I don't know what was that, but it's gone now and I hope not coming back again and I hope my device not defective.
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03-19-2021 03:25 PM (Last edited 03-27-2021 09:10 AM ) in
Galaxy S21example:https://youtu.be/LXb3EKWsInQ
Hmm, looks there is another thing.
If I am watching 4K or 8K videos on YouTube, with some of them the Vivid is not working and switching back to Natural, and getting brighter than the maximum.
Is that normal? I'm not an expert.