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Annoying voicemail notification

(Topic created: 08-29-2024 11:19 AM)
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userQQMgvCDc7V
Constellation
Options
Galaxy S22
I receive voicemail notifications three times a day, but there are no new voicemails. I have checked my voicemail, and there are no new messages.
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy S22

Hey there! I can absolutely understand how frustrating multiple notifications can be. I would suggest clearing the cache of your device to see if that helps!

 

Clear the cache for all apps: Open Settings, then Device Care, and tap Optimize now 
Clear the cache for an individual app: Open Settings, then Apps, select the app, tap Storage, and then tap Clear cache 
Clear the app data: After clearing the cache, tap Clear data, then OK 

 

If that doesn't help, the voicemail feature is a carrier feature, so I would suggest reaching out to your carrier!

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Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy S22

Hey there! I can absolutely understand how frustrating multiple notifications can be. I would suggest clearing the cache of your device to see if that helps!

 

Clear the cache for all apps: Open Settings, then Device Care, and tap Optimize now 
Clear the cache for an individual app: Open Settings, then Apps, select the app, tap Storage, and then tap Clear cache 
Clear the app data: After clearing the cache, tap Clear data, then OK 

 

If that doesn't help, the voicemail feature is a carrier feature, so I would suggest reaching out to your carrier!

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userNWwSHI6GBo
Constellation
Options
Galaxy S22
Um, this actually doesn't resolve users issues with this. And although voicemail is a carrier feature, it is actually not the carrier's fault. When I've called my carrier to resolve, they're able to toggle voicemail notifications off and back on which fixes the issue for a while. But my carrier has identified the issue as specific to newer samsung galaxy phones.
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