Battery still draining fast after updating keyboard.

[GamerDrew5]

Battery is still draining fast after both a System Update and updating the keyboard app

[Samsung_Moderator · Accepted solution]

Hey there! I can fully understand how frustrating it can be when your battery is being drained more than normal. I found this link that may help! (http://www.samsung.com/us/support/troubleshooting/TSG01001388/)

If you go through all the troubleshooting provided in the link, and you are still having the same issue I would suggest having a certified technician take a look at the device.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html  I do apologize for any inconvenience.