Calling sound still plays after answered

[Beezy2x]

Sometimes when I make a phone call, the dialing/trill sound still continously plays during my conversation as if they haven't answered the phone.

[Lrops]

You need to contact support about it

[Samsung_Moderator]

Hello Beezy2x, Thank you for posting within the community! I understand your concern with the dialing sound playing continously during calls. 

When did this start happening? 

Are you connected to bluetooth during these calls or using phone speaker? 

Please attempt to clear the app cache: Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

[Beezy2x]

That didn't work. It started happening after switching to Google Fi

[Samsung_Moderator · Accepted solution]

Hey there! I can certainly understand how frustrating it can be to hear that type of background noise when you're on the phone. Since the phone calls are a part of your carrier features I would definitely suggest reaching out to see if they have a solution that could get this fixed for you. Thank you for being a part of your community! 

[tomkelly]

Help me some one

[vendiir]

Any solution to this? I'm having this problem. Not using Bluetooth.

[this_this]

Having the same problem.